At this time, you might be tired of hearing that old cliché “Cleanliness is next to godliness.” In fact, it seems so overused that you may have taken its meaning for granted. But take heed, cleanliness is an added value that should be included in everyday living, especially if you're running a restaurant business.
There are numerous reasons why cleaning is important, but they all sum up to one thing: they help you succeed. For one, cleaning up makes customers happy. Yes, your brand name and, most of all, the food that you serve are your trademark. They define your restaurant. A clean establishment completes the overall package. Just imagine eating your most favorite pasta when you suddenly notice cockroaches running under your seat. Now, isn't it just simply awful to even think of? It wouldn't be a surprise if you end up walking out the door frustrated and never returned there again.
A messy facility equates to a bad reputation. You might as well know that we have what we call health inspectors who are ever vigilant in finding loopholes in your cleaning procedures. You may keep your health grade a secret, and you can defend your side, but it will never prevent anyone from breaking such terrible news to the public. And honestly, it isn't something you will be happy about.
Contrary to the scenario above, a squeaky clean restaurant boosts sales and maintains clientele. You should believe in the power of mouth and, of course, the media. After all, there's a very high probability that at least one customer will talk about his wonderful experience to his family and friends. In reality, competition can be quite difficult in the restaurant industry, but you can create an edge as to how you position yourself in the market—a safe, hygienic place to eat out and have a good chat with someone dear.
First impressions, most of the times, last, even forever. When your customers leave, they will likely bring home with them the one thing that affects them the most. It could be your delectable food—or how dirty your restaurant is. It's devastating for you if it's the latter and a really good news if it's the former. The aftermath would be a combination of sales loss and bad customer service. Either way, you're heading nowhere but down unless you do something about it.
In your business, the most important person to please is that one man who's sitting in that corner, waiting for his favorite dish. But don't stop your service there. Keep him safe and healthy too by constantly maintaining cleanliness.